Order Online

(Updated as on 06/07/19)

Visit this link to order products and the desired quantity by clicking the Add to Cart button.

*5% discount will be given for first-time orders placed on the above website when you apply this Promo Code NUZ170 during checkout. There may be another promotion code on offer, from time to time. Simply enter the other code after entering NUZ170.  The entry box will be refreshed to empty mode after you enter NUZ170. This is normal. Please always use the same code NUZ170 whenever you order as you will receive local support, money-back guarantee and free shipping for orders exceeding SGD$60.00.

NOTE: Do not order more than SGD$350, inclusive of any shipping fees, to avoid paying extra 7% GST upon delivery by the courier.

Once you have selected all products, click on the cart icon to checkout:

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Follow the steps below to process the order:

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1) Apply our promo code NUZ170 on the checkout page. Your order will be tracked by us to ensure smooth delivery from USA to your home or office in Singapore! You are also eligible for Priority After-Sales Support and Money-Back Guarantee. Call us at 6389-3188 and we will resolve any issues related to your order within minutes! No need to email iHerb which may take days to get a reply due to the different time zone and thousands of customers seeking help.

2) Click Apply button. The code NUZ170 may NOT appear on the checkout page. But this is normal. Rest assured the code has been accepted by the system as you will be able to see the 5% discount applied to your order.

3) Select CJ Express which offers FREE delivery for orders exceeding SGD$60. Sometimes you may be lucky enough to get DHL Express FREE shipping which is faster! Of course click on that if given the chance. If you order below SGD$60, it is likely you need to pay SGD$10-15 for shipping.

4) Click Proceed to Checkout button.

Fill in your personal details upon request after checkout. First-time buyers will have to create a new membership account. Repeat buyers will key in the registered email address and password to proceed to payment stage.

After you have provided your credit card details, you are given a final chance to verify your order. You can still make changes to any product or quantity. Click Place Order button to complete transaction.

IMPORTANT NOTES:

  1. Cap each order at a maximum of SGD$350. This is to avoid paying 7% GST upon delivery.
  2. Some local credit card issuers may impose 1%-3% surcharge as currency conversion fee for online payment. You will only be able to see this surcharge on your monthly credit card statement. It will not be shown in the order invoice.

You will receive an order confirmation email as well as a shipping confirmation email when order is shipped. Please check the inbox of your email address registered with iHerb. If you cannot locate the emails, check your Spam folder instead. Click on the tracking number only after 48 hours have lapsed as it takes some time for the parcel number to be registered inside the online tracking system. You will then be able to check when the parcel arrives in Singapore.

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If Singapore Post is selected, the order will be transferred to the nearest Post Office if no one is around to sign for it on the day of delivery. You will have to self-collect on the next working day by bringing along the Failed Delivery Slip and your identity card.

Currently CJ Express is the most economical shipping option with fast delivery time. Track the parcel status till it reaches Singapore. If remarks column states “Out for delivery” or something similar, it means your order will be delivered on that day. Ensure someone is around to sign for the delivery. If not, the delivery might be aborted and a re-delivery has to be scheduled by calling CJ Express hotline 6228-9401.

That’s it. Very easy to order online! Feel free to call our Singapore hotline (from 12pm to 10pm) at 6389-3188 if you need further assistance or encounter any issues regarding order delivery.